Insurance Broker Support - Workers Compensation
Aon is looking for candidates with general insurance and/or Workers Compensation experience who have a passion for Broker and client service and stakeholder management with an interest in developing their insurance career. This role forms a key part of the local service team that supports Human Capital Workplace Risk Brokers and clients.
This is a hybrid role with the flexibility to work from home and from our Aon office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Your day will be busy with a focus on Broker and client servicing, which will be the key to your success!
Responsibilities:
- Proactively assist in the technical development of support teams through training, coaching, and quality assurance reviews.
- Actively participate in planning and coordination activities and meetings with support teams and other key stakeholders.
- Provide effective, timely, and accurate administrative support to Workers Compensation Brokers across a variety of activities, including drafting reports, invoicing, and maintaining client accounts.
- Support, coach, and train junior members of the service team.
- Develop and maintain effective relationships with key stakeholders, such as Brokers and support teams.
- Enhance the client and broker experience through outstanding customer service.
How this opportunity is different
As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.
We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.
Be you, be unique with us.
Skills and experience that will lead to success
To be successful in this role, you will be passionate about a career in insurance and have strong administration and customer service skills.
Our ideal candidate will relate with the following experience:
- Effectively servicing and supporting Brokers with their client accounts
- Working knowledge of Workers Compensation insurance (highly regarded)
- Client service, underwriting, claims or insurance broking experience (highly regarded)
- Developing and maintaining successful stakeholder relationships
- Strong written and verbal communication skills
- Excellent attention to detail, problem solving, and planning skills
- Training, coaching, and developing team members
This is an excellent development opportunity for a polished and credible professional to enhance their corporate skills and build on capabilities in a diverse and challenging role.
Ongoing support and mentoring will be provided to ensure your success and a pathway for career progression.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
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